Gift Cards Are The Perfect Gift….


We are busier than normal. Please send me an email at

I will forward to the appropriate person. Please be patient – We are trying to contact you within 2-3 days. With COVID-19 it seems more people are working from home, causing the increase in phone calls!


Cold Weather Has Arrived in Tennessee

When our weather starts to get really cold, our phones ring non stop.  Please understand We Love our customers, but when you receive over 150 plus call per day requesting information about needing service with your gas logs. It will take us a few days to return your call. We apologize, but since Covid-19 started we have been extremely busy. We Will Get To You…. We are Running 3-4 Weeks out on Service. Currently we are only providing service to our customers, that have purchased their products from our store.   If you did not purchase your product from our store here are a few things that you can do, that might help!
  1. Locate the manufacture of your product.  This is usually on the side where your controls are located on the burner in your fireplace. Once you identify the brand, google this manufacture online.  On each manufactures website you will see a Dealer Locator.  Put in your Zip Code, this will bring up a variety of dealers in your service area.
  3. If you have a remote control on your gas logs.  First replace ALL the Batteries in the remote and the Batteries in the receiver box in the fireplace on your gas logs. They need to be changed every year.  Go to for additional information.

You might try contacting a Heating or Plumbing Company in your area that works on gas products.

Gas Lights Make a Wonderful Addition To Any Home

So many families are working from home this  year.  What a wonderful way to update the curb appeal to your home. Just by adding these Beautiful Gas Lights to your entrance.  All you need to have is natural gas already run to your home.  Stop by our showroom to see our variety of Gas lights. Or we can custom order if you did not see anything in stock that fits your style. Better yet just give the gift of a Gift Card, and let them come by after the holiday rush to order the perfect Gas light. All our installation teams are highly trained to install your new Gas Lights.

Please understand during Covid-19 – Every Manufacture is behind in their production by several weeks, some even months depending where in the USA they are located.


Dimplex Electric Logs Look So Real!

      THANK YOU FOR YOUR DONATIONS! So Far we have received over 200+ Blankets!

On Saturday, December 19, 2020 Hippie Radio began to distribute All the Blankets Donated to the Various Charities. Thank You So Much For Your Love and Support For our Homeless Communities.


We All Wish You a Very Merry Christmas and a Blessed New Year.

From All of Us at The Hearth and Grill Shop and The Sullivan Family.